Privacy Policy

Sugar Maple Veterinary Clinic's Privacy Policy

Sugar Maple Veterinary Clinic ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services.

We may collect the following types of information:

Personal Information

When you interact with us, you may provide personal details such as:

• Full name
• Address
• Email address
• Phone number
• Pet information (e.g., name, species, medical history)
• Payment information (if paying online or over the phone)

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Date and time of visit
• Pages viewed

We may use cookies or similar technologies to enhance your browsing experience.

We use the information we collect to:

• Schedule and manage appointments
• Maintain accurate medical records for your pet
• Send appointment reminders or updates
• Respond to your questions or requests
• Process payments and invoices
• Improve our services and website
• Comply with legal obligations

We do not sell or rent your personal information. We may share information with:

• Our veterinary team and authorized staff
• Third-party service providers who assist with payment processing, appointment reminders, or website hosting
• Emergency veterinary facilities (if a referral or transfer is needed)
• Legal authorities if required by law or to protect our rights

We implement appropriate security measures to protect your information. While we strive to use commercially acceptable means to protect your data, no system is 100% secure.



You have the right to:

• Request access to your personal data
• Request correction or deletion of your information
• Withdraw consent to marketing emails (you may unsubscribe at any time)
• Request a copy of your pet’s medical records

To exercise your rights, please contact us using the information below.



Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.



Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.



If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Sugar Maple Veterinary Clinic

66 Knight Ln Suite 10, Williston, VT, 05495

Phone Number

hello@sugarmaplevet.com